Terms of Service
Store: Ferivelle
Full Name: Mladen Kolev Todorov
Address: Neofit Rilski, Bulgaria
Email: contact@ferivelle.com
1. Introduction
Welcome to Ferivelle. By accessing or purchasing from our store, you agree to comply with the following Terms of Service. These terms apply to all users of the site, including visitors, customers, and merchants. Please read them carefully before placing an order.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products or services without express written permission from us.
3. Products and Pricing
All prices on our website are displayed in euros (€) and include VAT. We strive to provide accurate product descriptions and images; however, minor variations in color, design, or details may occur due to manufacturing or screen differences.
We reserve the right to modify prices or discontinue products at any time without prior notice.
4. Orders and Payments
When placing an order in our store, you agree to provide accurate billing and shipping information. Payments are securely processed through trusted third-party providers (e.g., Shopify Payments, PayPal, Stripe). Once your order is confirmed, you will receive an email with your order details and tracking information once shipped.
5. Shipping and Delivery
Free Shipping & Returns from €30
Enjoy free shipping and returns on all orders over €30. Orders are processed and dispatched within 1–2 business days, ensuring prompt delivery. If you’re not satisfied with your purchase, you may return it free of charge.
Guaranteed Secure FastTrack Delivery (2–3 Business Days)
Deliveries in France are typically made within 2–3 business days after dispatch. Once your order is placed, it will be processed within 24 hours. All deliveries are handled by private courier partners for reliability and speed.
6. Returns & Refunds
60-Day Money-Back Guarantee
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return the product within 60 days of receipt for a full refund—no questions asked. Returned products must be in their original condition and packaging.
7. Intellectual Property
All content on this website, including text, graphics, logos, and product images, is the property of Ferivelle and protected by copyright and intellectual property laws. You may not use any of our content without prior written consent.
8. Personal Data & Privacy
Your personal information is processed in accordance with our Privacy Policy. We collect only the data necessary to process your orders and improve our services, in full compliance with GDPR regulations.
9. Limitation of Liability
Ferivelle shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. We are not responsible for delays or failures caused by factors beyond our control.
10. Applicable Law
These Terms of Service are governed by and construed in accordance with French and EU consumer protection laws. Any disputes arising from these terms shall be handled under the jurisdiction of the competent courts in France.
11. Contact Information
For any questions regarding these Terms of Service, please contact us at:
contact@ferivelle.com